Office Policies

We are open to serve you, answer questions or schedule an appointment during the following hours:
Monday - Friday: 7 a.m. – 7 p.m.

Orthobucks

Each and every time you visit NTOA; you will have an opportunity to earn “ORTHOBUCKS” for doing a good job!

Earn Orthobucks by:

  • Referring Your Friends & Family
  • New Exam
  • Deband (Braces Off)
  • Having Dentist Clean Your Teeth
  • Nothing Loose or Broken
  • Bring in Appliance
  • Progress Made in Treatment
  • Wearing NTOA Shirt
  • Great Oral Hygiene

You can save your bucks up or you can spend them as you go!

  • Braums Ice Cream Certificate
  • NTOA Water Bottle
  • Movie Pass
  • NTOA T- Shirt
  • Block Buster Gift Card
  • Barnes & Noble Gift Card
  • Boxer Shorts
  • Game Stop Gift Card
  • Target Gift Card
  • Starbucks Gift Card

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.

  
East Allen
400 N. Allen Dr., #305
Allen, TX 75013

972-727-5781
Frisco
7500 Stonebrook Pkwy., #1
Frisco, TX 75034

972-712-3962
McKinney
1750 N. Stonebridge Dr., #101
McKinney, Texas 75071

972-548-7005
Plano
5501 Independence Pkwy., #201
Plano, TX 75023

972-867-1222
West Allen
201 North Alma Dr., #102
Allen, TX 75013

972-727-4221

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Orthodontists, Drs. Copenhaver, Lugo, Nurko and Schechter make unique smiling faces by providing braces including Invisalign, In-Ovation C, In-Ovation R and orthodontic early treatment to children, teens and adults in Texas with five locations.